Help Center
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Log in to get help with your reservations, account, and more.
If you need to contact us, please use this form
Need more help ?
check our blog or see the “Frequently asked questions” in the bottom of this page…
Yes you can… If you see a property with a “instant Booking” button, you will have a real time booking
We process our payments with STRIPE and PAYPAL.
In STRIPE you can use Visa card payments or specific payments from your country and with PAYPAL you can pay with your account or card payments.
For refunds we use PAYPAL.
When you make a booking you choose what type of payment you want.
If you have the “instant Booking” option in the listing the process is less than 5 minutes. After the payment you will get instant confirmation from the owner
You can cancel your booking in your private area. Depending on the listing, the Owner may charge you a fee. Please read all conditions mentioned in the listing.
You can use the form in the “Help Center” page to contact us. Soon you will have an online chat in your account with 24/7 support
You should see in the listing if you have that option or contact directly with the owner
